Refund and Returns Policy

Overview

Thank you for shopping with www.wholesalebale.com. We value your satisfaction and strive to provide quality products. This Refund and Returns Policy outlines the terms and conditions for returning products purchased from our website. By making a purchase, you agree to these terms.

2. Return Policy for Clothing, Shoes, Leather Products, and Bags

  • Eligibility for Returns: You may return clothing, shoes, leather products, and bags within 7 days from delivery.
  • Condition of Items: Items must be unused, unwashed, and in the same condition that you received them. All original tags, labels, and packaging must be intact.
  • Process for Returns:
    • Contact our customer service team at Customer Service
      Email: support@wholesalebale.com
      Phone:9236739525
      within 7 days of receiving your order to initiate a return.
    • Provide your order number, reason for return, and any supporting information (such as photos of defects).
    • Our customer service team will provide you with a return authorization and instructions on how to return your items.
  • Return Shipping: Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.

3. No Returns or Refunds on Electronic Gadgets

  • Electronics Policy: All sales of electronic gadgets are final. We do not accept returns or provide refunds for electronic gadgets under any circumstances.
  • Warranty and Guarantee: Our electronic gadgets do not come with a warranty or guarantee. Please ensure you review product details and specifications before making a purchase.

4. Processing Returns and Refunds

  • Inspection and Approval: Once we receive your returned items, we will inspect them to ensure they meet the return eligibility criteria. If approved, we will process your refund.
  • Refund Method: Refunds will be issued to the original payment method used for the purchase. Please allow 7-10 days for the refund to be processed and appear on your statement.
  • Partial Refunds: If items are not returned in their original condition or missing parts not due to our error, only partial refunds may be granted.

5. Non-Returnable Items

  • Gift cards
  • Sale items (unless defective)
  • Personalized or custom-made items

6. Damaged or Defective Items

  • Reporting Damages: If you receive a damaged or defective item, contact our customer service team within 48 hours of delivery. Provide your order number, a description of the damage or defect, and photos if applicable.
  • Resolution: We will work with you to resolve the issue, which may include providing a replacement or issuing a refund.

7. Contact Information

For questions or assistance with returns and refunds, please contact our customer service team at:

  • GST NO: 09BQHPN9017J1ZD
  • Email: support@wholesalebale.com
  • Phone: 923673955
  • Address: 10/22 – Neeta Colony Purani bailai , T.G road Mauranipur Jhansi 284204

8. Changes to This Policy

We reserve the right to update or modify this Refund and Returns Policy at any time. Any changes will be posted on this page with an updated effective date.

9. Governing Law

This Refund and Returns Policy is governed by and construed in accordance with the laws of Uttar Pradesh, India, without regard to its conflict of law principles.

By making a purchase from our website wholesalebale.com, you acknowledge that you have read, understood, and agree to the terms and conditions of this Refund and Returns Policy.

shri radhe traders / wholesalebale.com

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular-priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at {email} for questions related to refunds and returns.

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